Terms & Conditions

Fair terms for every learner

These Terms & Conditions (“Terms”) constitute a legally binding agreement between you and Learninough (“Learninough”, “the Company”, “we”, “us” or “our”) governing your access to and use of our website, mobile applications, faculty dashboard and related services (collectively, the “Platform”). By registering an account, making a purchase or otherwise using the Platform, you confirm that you have read, understood and agree to be bound by these Terms and our Privacy Policy.

Last updated: 16 July 2026

1Acceptance of Terms

These Terms form an electronic record under the Information Technology Act, 2000 and the rules made thereunder and do not require a physical or digital signature. If you do not agree with any part of these Terms, you must not access or use the Platform. We reserve the right to refuse service or terminate accounts at our discretion for violation of these Terms.

2Eligibility & Account Registration

  • You must be competent to contract under the Indian Contract Act, 1872 to register on the Platform. Users below 18 years of age may use the Platform only under the supervision and with the consent of a parent, legal guardian or educational institution.
  • You agree to provide true, accurate, current and complete information during registration and to keep such information updated at all times.
  • You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.

3Description of Services

The Platform enables educators and institutions to publish, price and deliver digital educational content — including courses, course bundles, video lessons and study materials — and enables students to discover, purchase and consume such content, track learning progress, earn certificates and communicate with educators through secure messaging. The services are provided on an “as available” basis and may be enhanced, modified or updated from time to time.

4Pricing, Payments & Taxes

  • All prices, inclusions and validity periods applicable to a course or bundle are displayed clearly on the Platform prior to purchase. Applicable taxes, including Goods and Services Tax (GST), are indicated at checkout.
  • Payments are processed through authorised, PCI-DSS compliant third-party payment gateways. By initiating a payment, you authorise the payment gateway to process the transaction on our behalf. We do not store your complete card or banking credentials.
  • A tax invoice / payment receipt will be issued electronically for every successful transaction.
  • We reserve the right to revise prices at any time; revisions will not affect purchases already completed.

5Delivery of Services

As the Platform deals exclusively in digital educational content, no physical shipment is involved. Access to purchased content is provisioned to your registered account immediately upon successful payment confirmation, and remains available for the validity period stated at the time of purchase. If access is not provisioned within a reasonable time due to a technical error, contact our support team and the issue will be rectified or an appropriate remedy provided.

6Refund & Cancellation Policy

  • A refund request may be raised within 7 (seven) days of purchase by writing to learninough@gmail.com with the order reference and reason for the request.
  • Refunds will not ordinarily be granted where a substantial portion of the purchased content has already been consumed, or where the request arises from a change of mind after substantial access.
  • Where a duplicate payment, failed provisioning or verified technical fault attributable to the Platform occurs, a full refund of the affected amount will be processed.
  • Approved refunds are processed to the original payment method within 7–10 business days, subject to the processing timelines of the payment gateway and issuing bank.
  • Purchased access is personal and non-transferable; it cannot be exchanged, resold or redeemed for cash.

7Acceptable Use

You agree that you shall not:

  • Copy, record, download (except where expressly permitted), reproduce, distribute, republish or create derivative works from any content on the Platform without prior written authorisation.
  • Share account credentials or permit any third party to access purchased content through your account.
  • Use the messaging or community features to transmit content that is unlawful, defamatory, obscene, harassing or otherwise objectionable.
  • Introduce viruses or malicious code, scrape data, or attempt to gain unauthorised access to, interfere with or disrupt any part of the Platform.
  • Use the Platform for any purpose that violates applicable law or these Terms.

8Intellectual Property

All course content remains the intellectual property of the respective educator or institution. The Learninough name, logo, Platform design, software and all associated intellectual property are owned by the Company. Purchase of a course grants you a limited, non-exclusive, non-transferable licence to access the content for personal, non-commercial educational use during the applicable validity period. Educators publishing on the Platform represent that they own or are duly licensed to use the content they upload and grant the Company a licence to host, distribute and deliver such content to enrolled learners.

9Service Availability & Modifications

We endeavour to keep the Platform available at all times but do not warrant uninterrupted or error-free operation. Maintenance, upgrades or factors beyond our reasonable control may cause temporary unavailability. We may modify, suspend or discontinue any feature of the Platform, and will provide reasonable notice where such change materially affects content already paid for.

10Disclaimer of Warranties

The Platform and all content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. Educational outcomes depend on individual effort, and the Company makes no representation or guarantee regarding results, grades, employment or certification outcomes arising from use of the Platform.

11Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill, arising out of or in connection with the use of the Platform. The Company's aggregate liability for any claim arising under these Terms shall not exceed the amount paid by you for the specific service giving rise to the claim during the 12 (twelve) months preceding the claim.

12Indemnification

You agree to indemnify, defend and hold harmless the Company, its directors, employees and partners from and against any claims, liabilities, damages, losses and expenses (including reasonable legal fees) arising out of your breach of these Terms, your violation of applicable law or your infringement of any third-party rights.

13Suspension & Termination

You may close your account at any time by contacting support. We may suspend or terminate your access, with notice where practicable, if you breach these Terms, misuse the Platform or where required by law. Provisions relating to intellectual property, payments, disclaimers, limitation of liability, indemnification and dispute resolution shall survive termination.

14Force Majeure

The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, epidemics, war, civil disturbance, governmental action, power or internet outages, or failures of third-party infrastructure or payment systems.

15Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Subject to applicable law, the courts at Kozhikode, Kerala shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the use of the Platform.

16Contact & Grievance Redressal

Questions, support requests or grievances concerning these Terms may be addressed to:

Grievances will be acknowledged within 48 hours and addressed within the timelines prescribed under applicable law.